The day opened with a panel discussion with the title “Why do people make mistakes?” Took part did Mr Rob Grool, Wallem Shipmanagement Ltd, Hong Kong, Capt Gustaf Grönberg, Star Cruises Management Ltd, Malaysia, Mr Peter Grönwoldt, Harren & Partner Ship Management, Germany, Mr Martin Hernqvist, The Swedish Club Academy AB, Sweden and the moderator: Mr Martin Hubbard, Tyser & Co, UK.

After a short coffee break we listened to Prof Wim Veen of Delft University of Technology, The Netherlands, when he told us all about the new species – Homo Zappiens – the generations born with a computer mouse in one hand and a mobile phone in the other.